Warranty FAQs

What does my bike warranty cover?

Warranty coverage varies by brand and model. Check your bike’s warranty documents or contact rxcycle with your proof of purchase.

How do I make a warranty claim?

Contact us with your receipt, bike model and a description of the issue. We’ll help clarify the next steps.

Are wear and accidental damage covered?

Warranty generally covers eligible manufacturing defects, subject to the brand’s terms. Wear, misuse and accidental damage may not be covered.

What documents should I keep?

Keep your receipt and warranty documents. Coverage and claim requirements differ, so please check the terms for your specific bike.

Should I repair my bike first?

Get in touch before arranging repairs. We can advise whether the issue may qualify and what the brand requires.